Privacy & Policy

At Forna, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • Payment information
  • Device and browser information
  • Website activity, such as pages viewed and products added to cart

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Confirm payments and transactions
  • Contact you about your order
  • Provide customer support
  • Improve our website and services
  • Send marketing messages, offers, or updates if you choose to receive them
  • Prevent fraud and protect our website

Payment Security

Payments are processed through secure third-party payment providers. Forna does not store your full card details or sensitive payment information on our website.

Sharing Your Information

We may share your information with trusted third parties only when needed to operate our business, including:

  • Payment processors
  • Delivery and shipping companies
  • Website hosting providers
  • Marketing and analytics platforms
  • Legal or government authorities when required by law

We do not sell your personal information.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing activities.

You can disable cookies through your browser settings, but some website features may not work properly.

Marketing Communications

If you subscribe to our emails, SMS, or promotional updates, we may contact you with offers, new products, and updates.

You can unsubscribe at any time by following the instructions in the message or contacting us directly.

Data Protection

We take reasonable technical and organizational steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online platform is 100% secure, and we cannot guarantee complete security of data transmitted through the internet.

Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to applicable laws and business/legal requirements.

Data Retention

We keep your personal information only as long as needed to complete orders, provide services, comply with legal obligations, resolve disputes, and maintain business records.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

For questions about this Privacy Policy or your personal information, please contact us:

Forna
Website: www.fonra.com
Location: Kuwait