Shipping & Delivery Policy

We currently provide delivery services within Kuwait.

Delivery Time

Orders are usually delivered within 1 to 3 business days, depending on your location, order volume, and delivery availability.

During peak periods, promotions, holidays, or unexpected delays, delivery may take longer than usual.

Delivery Fee

Delivery charges will be shown at checkout before you complete your order.

If free delivery is available for your order, it will be applied according to the active offer or minimum order value shown on the website.

Order Processing

Once your order is placed, we will process and prepare it for delivery.

Please make sure your phone number, address, and order details are correct before confirming your order. Incorrect or incomplete information may delay delivery.

Failed Delivery Attempts

If the delivery team cannot reach you or the address is incorrect, your delivery may be delayed or rescheduled.

Additional delivery charges may apply for repeated delivery attempts or incorrect address details.

Damaged or Wrong Items

Please inspect your order when you receive it. If you receive a damaged, defective, or wrong item, contact us immediately with your order number and clear photos or videos of the item and packaging.

Delivery Areas

Delivery availability may vary depending on the area in Kuwait. If your location is not covered, we will contact you to arrange the best possible solution.

Contact Us

For delivery questions, please contact us:

Forna
Email: support@fonra.com
Location: Kuwait