Terms & Conditions
By accessing or purchasing from the Forna website, you agree to the following Terms & Conditions. Please read them carefully before using our website.
General
Forna sells mobile screen protectors, camera lens protectors, Apple Watch screen protectors, and related device protection products.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Any updates will be posted on this page.
Product Information
We do our best to display product information, images, prices, and availability accurately.
However, slight differences may occur due to screen settings, product updates, packaging changes, or supplier changes.
Product compatibility is based on the model information shown on the product page. Customers are responsible for choosing the correct device model before placing an order.
Orders
After placing an order, you will receive an order confirmation. This does not always mean the order has been fully accepted.
We reserve the right to cancel or refuse any order if:
- The product is out of stock
- The price or product information is incorrect
- Payment is not completed
- The order appears suspicious or fraudulent
- Delivery information is incomplete or incorrect
If your order is cancelled after payment, we will process a refund according to our refund policy.
Pricing and Payment
All prices are shown in Kuwaiti Dinar unless stated otherwise.
We reserve the right to change prices, offers, and promotions at any time without prior notice.
If there is a pricing error on the website, we reserve the right to cancel or correct the order before processing it.
Delivery
Delivery is available within Kuwait, subject to delivery coverage and availability.
Delivery times are estimates and may be affected by order volume, location, public holidays, weather, or other circumstances outside our control.
For more details, please refer to our Shipping & Delivery Policy.
Returns and Refunds
Returns and refunds are subject to our Refund & Return Policy.
Screen protectors, camera lens protectors, and Apple Watch screen protectors must be unused, unopened, and in original packaging to be eligible for return.
Opened, installed, used, or damaged-after-delivery items cannot be returned or exchanged.
Warranty and Product Issues
If you receive a defective, damaged, or wrong item, please contact us immediately with your order number and clear photos or videos.
Damage caused by misuse, wrong installation, drops, pressure, scratches after use, or normal wear and tear is not covered.
Website Use
You agree not to misuse our website, attempt unauthorized access, interfere with website operation, or use the website for illegal or harmful activities.
We reserve the right to block access, cancel orders, or take necessary action if misuse is detected.
Third-Party Services
Our website may use third-party services such as payment providers, delivery services, analytics tools, and marketing platforms.
We are not responsible for issues caused by third-party platforms outside our direct control.
Limitation of Liability
Forna will not be liable for indirect, incidental, or consequential damages related to the use of our products or website.
Our responsibility is limited to the value of the product purchased, where applicable under the relevant policy.
Contact Us
For questions about these Terms & Conditions, please contact us:
Forna
Email: support@fonra.com
Location: Kuwait